At X-PESTS we strive to be an entrepreneurial based work force, of highly motivated and trained individuals. Providing the friendliest and most knowledgeable service possible above industry standards, meeting customer expectations of,
- Good character, and trustworthiness
- Highest quality
- Competitive pricing
- Best in class service and support
- Highest trained state certified applicators
- Individual and company accountability
- Flexible customization capability
- Financial stability
- Dedicated to growth without loss of service quality and personal relationships
- Most important, highest in customer satisfaction
X-PESTS was founded by Nathan Hammock in 2011 and formed formally as a viable company in 2012. Nathan graduated high school in 2005 from Washington high. Since then he has been on a mission to try new things and find ways of improvement. Nathan started in the pest control industry in 2009 working for a prominent St. Louis based company. Learning the ropes of the industry and thriving under the company he decided it was time to leave and continue other opportunities. Nathan was and has been focused since college on creating new viable ways of doing business that focus on the customer and are financially successful opportunities. When Nathan started on his own, he took a great risk in the pest control market. A market that is saturated with companies and already prominent he knew he had to change the way business was done in order to make a difference. When Nathan founded X-PESTS, he focused on ways to help individual people make a great career in the industry and be focused on continued growth, because let’s not kid around money talks. Forming this concept he knew he would have to change the business model of a typical pest control company. Focused on this for over a year he found his answer, he would build the company and hand it over to another individual. In doing so Nathan would successfully franchise and partner with another likeminded individual. By doing this we create the best business model not only for the new owner but for the customer especially. There for successfully continued partnerships and franchises, we duplicate our business model and promote our company, never changing how we do business only duplicating it one owner at a time. Not all individuals are perfect owners and we have a lengthy and rigorous process of choosing our owners, our main determining factors are good character, honesty, work ethic, ambition, friendliness, and personal attitude towards life and others. By franchising the customer is still and will always be the most important aspect of our business. You will never be a number or an account in our company you are our friend and we are here to help.
Nathan knew this was a risky move because so far it appears to not have been done before. Changing the industry and revolutionizing the pest control industry business plan X-PESTS is poised to take the market by storm. Because many people love the mom and pop shops but too often they get too big for their britches. Next thing you know some new hire is at your door asking to come in and you had no idea of the switch. Then you feel let down and you don’t trust the individual.
“So if you happen to be in the market for a pest or wildlife expert please give us a try, because what’s better than a trusted friend who happens to be your personal pest expert".
"Around here however we don’t look backwards for very long. We keep moving forwards, opening up new doors and doing new things, because were curious, And curiosity keeps leading us down new paths.” Walt Disney
Our Business Model
The business model presented as X-PESTS is a forever moldable company. There is no absolute set way we handle business; it’s forever changing on two guidelines:
- The customer comes first. Policy and guidelines can only change after careful consideration to customer perception of the company and our ability to satisfy our customer’s needs. We will always feel like and owner Family Oriented Business no matter how large we grow.
- Our operators have the opportunity and ability to grow as large as they want. We will always be growing and the need for our company to grow and evolve with our customers is always present.
We believe in giving back to the communities we serve. Some of the organizations we donate to are:
- Bi-State Wildlife
- Augusta Bottoms Fest
- Greater Augusta Chamber of Commerce
- Defiance Merchants Association
“Contact them about their dockside service at the Lake of the Ozarks. It's convenient and affordable. Great way to keep the dock free of bugs and spiders throughout the season.”Austin C.
“He came out the next day and set a trap. Caught the woodchuck the next day. He recommended leaving the trap another week. We caught another woodchuck 3 days later.”Richard A.
“They were very professional and were able to find a solution to work with my high roof with tricky access (other companies I called wouldn't deal with a 3 story house). Their prices were very reasonable and they were able to schedule an appointment within ”Jonathan D.
“He knows his trade well and doesn’t take any shortcuts. If you need reliability and results, X-Pest is the way to go.”John M.
“We've used Nathan's services for bat removals... moles, etc. he's responsive and knowledgeable.”King L.
“They also keep our snake problem under control and come over as soon as we need them.”Briana B.
“I am extremely happy with the results each time my home is treated, the customer service is also phenomenal!”Casee T.
“The services were clean and there were no strong smells. I would highly recommend.”Yvonne C.
“Every member of their staff that I've come into contact with, including Nathan, the business owner, is a wealth of knowledge and has great customer service. They have a large territory in the St. Louis area and in Illinois - I would most definitely recomme”Ali C.